Stakeholder Engagement Policy
1. Purpose
The purpose of this policy is to ensure that My Plastic Limited engages with stakeholders in a transparent, inclusive, and consistent manner. We believe that effective engagement builds trust, enhances accountability, and strengthens our ability to deliver sustainable outcomes.
2. Scope
This policy applies to all stakeholders, including:
Employees and their families
Customers and business partners
Suppliers and contractors
Regulators and government agencies
Industry associations (e.g., KAWR)
Local communities
Donors and investors
3. Our Commitments
We are committed to:
Providing timely, accurate, and transparent information.
Consulting stakeholders on matters that affect them directly.
Incorporating stakeholder feedback into decision-making processes.
Building long-term, trust-based relationships.
Ensuring all engagement is respectful, inclusive, and accessible.
4. Engagement Channels
We will use the following channels to inform, consult, and collaborate with stakeholders:
Employees – staff meetings, training sessions, suggestion boxes, internal newsletters.
Customers – surveys, customer service lines, complaint resolution processes, website updates.
Suppliers – supplier forums, audits, compliance reviews, direct communication.
Regulators & Government – reporting, compliance submissions, official meetings.
Communities – outreach programs, awareness campaigns, sustainability workshops.
Investors/Donors – performance reports, sustainability updates, regular review meetings.
5. Frequency of Engagement
Quarterly: Internal staff forums and compliance updates.
Bi-Annual: Customer and supplier surveys.
Annual: Community outreach and sustainability reporting.
As Required: Regulatory consultations, complaint handling, and crisis response.
6. Use of Input
Feedback will be collected, analyzed, and documented.
Relevant suggestions will be integrated into policy reviews, product development, and operational improvements.
A formal response mechanism will ensure stakeholders are informed of how their input was considered.
7. Responsibilities
Management: Ensure compliance with this policy and allocate resources.
Stakeholder Engagement Officer: Coordinate engagement activities and maintain records.
Employees: Participate actively and responsibly in engagement activities.
8. Monitoring & Review
This policy will be reviewed annually to ensure its relevance, effectiveness, and alignment with evolving stakeholder expectations and legal requirements.
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