Stakeholder Engagement

At My Plastic Limited, we recognize that sustainable growth depends on meaningful relationships. This policy establishes our commitment to engaging stakeholders in a transparent, inclusive, and structured manner.

Effective engagement strengthens trust, improves accountability, and enhances our ability to deliver responsible environmental, social, and economic outcomes.

Scope

This policy applies to all individuals and groups who influence or are affected by our operations, including:

• Employees and their families

• Customers and business partners

• Suppliers and contractors

• Regulators and government agencies

• Industry associations (including Kenya Association of Waste Recyclers)

• Local communities

• Donors and investors

Our Commitments

We are committed to:

• Providing timely, accurate, and transparent information

• Engaging stakeholders on matters that directly affect them

• Considering stakeholder feedback in decision-making processes

• Building long-term, trust-based relationships

• Ensuring all engagement is respectful, inclusive, and accessible

Our approach is guided by integrity, accountability, and mutual respect.

Engagement Channels

We use a range of formal and informal channels to inform, consult, and collaborate:

Employees
Staff meetings, training programs, internal communications, and feedback mechanisms

Customers
Surveys, service channels, complaint resolution processes, and website updates

Suppliers & Contractors
Direct communication, compliance reviews, audits, and supplier consultations

Regulators & Government
Regulatory reporting, compliance submissions, inspections, and official meetings

Communities
Outreach initiatives, awareness campaigns, and sustainability engagement programs

Investors & Donors
Performance reporting, sustainability updates, and structured review meetings

Frequency of Engagement

Engagement occurs on a structured and ongoing basis:

• Quarterly: Internal forums and operational updates

• Bi-Annual: Customer and supplier feedback exercises

• Annual: Community engagement and sustainability reporting

• As Required: Regulatory consultations, issue resolution, or urgent matters

Use of Stakeholder Input

Feedback is:

• Collected and documented through appropriate channels

• Reviewed by management

• Integrated, where relevant, into policy updates, operational improvements, and product development

Where appropriate, stakeholders will be informed of how their input has been considered and applied.

Roles and Responsibilities

Management
Provide oversight, allocate resources, and ensure adherence to this policy.

Designated Engagement Lead
Coordinate engagement activities and maintain appropriate records.

Employees
Participate constructively and uphold the principles of respectful engagement.

Monitoring and Review

This policy is reviewed annually to ensure it remains effective, relevant, and aligned with evolving stakeholder expectations, regulatory requirements, and sustainability objectives.